Calendar & Scheduling Integration · Type A

Google Calendar Integration

Sync Hykmah jobs, bookings, and appointments to Google Calendar automatically. Field service technicians see their scheduled jobs alongside other calendar events — and customers receive Google Calendar invites directly from Hykmah.

Job Sync
Technician Calendars
Google Workspace
Included — No Extra Cost

Talk to Us View Setup Guide

1

In Hykmah: Settings → Integrations → Calendar → Connect Google Calendar

2

Authorise with your Google Workspace account via OAuth2

3

Select which Google Calendar receives Hykmah events

4

Configure sync rules — which event types sync and whether to send customer invites

5

Create a test job in Hykmah and confirm it appears in Google Calendar — go live

Setup Time: 5 minutes Cost: Included in Hykmah Professional ($50/month AUD)

Requirements: Google account or Google Workspace account Sync Type: Bi-directional via Google Calendar API v3

Technician Jobs in Google Calendar

Field technicians seeing all work in one calendar

Challenge: Field service business with 15 technicians. Jobs dispatched in Operon but technicians checking two separate systems — Operon for job details and Google Calendar for personal and team schedule. Technicians missing jobs scheduled in Operon because they only checked their Google Calendar.

Solution: Each Operon job dispatch creates a Google Calendar event on the assigned technician's calendar automatically. Technicians see job address, customer contact, and job notes alongside their other calendar events in the app they already use.

Result: Technicians work from one calendar for everything. No missed jobs from checking the wrong system.

Customer Appointment Invites

Professional booking experience with Calendar invites

Challenge: Service business confirming appointments via email and phone. Customers frequently forgot appointment times, resulting in no-shows and last-minute reschedule calls to the office.

Solution: When a customer books an appointment through Hykmah, they receive a Google Calendar invite automatically with job details, address, and technician contact. Cancellation or reschedule in Hykmah updates the calendar event and sends the customer an updated invite.

Result: Customers have appointments in their calendar with all relevant details. No-show rate reduced. Reschedule notifications automated.

Wirkolic Project Milestones in Google Calendar

Agency project deadlines visible in daily calendar view

Challenge: Marketing agency using Wirkolic for project management. Project deadlines and client meeting milestones tracked in Wirkolic but not visible in Google Calendar — where the team managed their daily schedule.

Solution: Wirkolic project deadlines and client meetings sync to Google Calendar. Project teams see all deliverables in their calendar alongside internal meetings — no deliverable missed because it wasn't visible in the daily calendar view.

Result: Project milestones visible alongside the team's daily schedule. Deadline visibility improved without requiring everyone to check Wirkolic separately.

Technicians Work From One Calendar

Operon job dispatches create Google Calendar events on the assigned technician's calendar automatically — with job address, customer contact, and job notes included. Technicians check one calendar for everything. No separate Operon login to see what's scheduled.

Professional Customer Experience

Customers receive Google Calendar invites for confirmed appointments — with all the details they need (address, contact, job type) in the calendar event. Rescheduling in Hykmah updates the calendar invite and sends the customer a notification automatically.

Multi-User Calendar Sync

Connect individual Google accounts for per-person calendar sync across your whole team. Each technician or staff member sees only their own jobs — not the whole team's schedule — in their personal calendar. Shared team calendars also supported.

Optional Google Meet Links

For remote consultations, inspections, or client meetings scheduled in Hykmah, Google Meet links can be included in the calendar event automatically. Customers and staff join via the same Calendar invite with one click.

Jobs & Appointments

Hykmah → Calendar Operon jobs, bookings, and appointments create Google Calendar events on the assigned technician or staff member's calendar automatically.

Bi-directional

Customer Invites

Hykmah → Calendar Confirmed appointments send Google Calendar invites to customers with job details, address, and contact information.

Real-time

Job Details & Notes

Hykmah → Calendar Job address, customer name and contact, job type, and notes from the Hykmah record populate the calendar event description automatically.

Bi-directional

Status Changes

Hykmah → Calendar Job status changes (rescheduled, cancelled, time updated) update the corresponding Google Calendar event automatically.

Bi-directional

Cancellations

Bi-directional Cancellations in Hykmah remove the calendar event. Optionally, declined calendar invites from customers can trigger a reschedule flag in Hykmah.

Bi-directional

Google Meet Links

Optional Google Meet conference links added to calendar events automatically for remote appointments or consultations.

Bi-directional

Job or Appointment Created in Hykmah

A job is dispatched in Operon, an appointment is booked, or a project milestone is set in Wirkolic.

Google Calendar Event Created Automatically

Hykmah calls the Google Calendar API and creates an event on the assigned user's calendar — or sends a calendar invite to the customer. Job details, address, and notes populate the event description.

Changes Stay in Sync

If the job is rescheduled or cancelled in Hykmah, the calendar event updates automatically. Customer receives an updated invite notification. No manual calendar management required.

Technical Architecture:

Authentication: Google OAuth2 via Calendar API v3 — connect once per user, token auto-refreshes
Multi-user: individual Google accounts connected per staff member for per-person calendar sync
Customer invites: sent as Google Calendar invitations to the customer's email address
Google Meet: optional conference link generation via Google Calendar API

Sync Frequency:

Real-time: Calendar events created and updated immediately on Hykmah scheduling events
Real-time: Cancellations and reschedules reflected in calendar immediately

Security & Compliance:

Google OAuth2 — no Google credentials stored in Hykmah
Encryption in transit: TLS 1.3
Calendar data scoped to the connected user's calendar only
SOC 2 Type II compliant
Privacy Act 1988 (AU) compliant

System Requirements:

Google account (personal) or Google Workspace account per user
Hykmah Professional plan or higher
Each technician/staff member connects their own Google account for individual calendar sync

1.

Connect Your Google Account

In Hykmah, go to Settings → Integrations → Calendar and click "Connect Google Calendar". You will be redirected to Google for OAuth2 authorisation.

Log in with your Google or Google Workspace account
Review and approve Hykmah access permissions (calendar event creation and management)
Confirm successful connection in Hykmah

2.

Select Target Calendars

Choose which Google Calendar receives Hykmah events. For multi-user setups, each technician or staff member connects their own Google account so events appear on their personal calendar — not a shared calendar.

3.

Configure Sync Rules

Choose which Hykmah event types sync (jobs, appointments, project milestones)
Configure whether to send customer calendar invites on appointment confirmation
Enable or disable Google Meet link generation per event type
Set cancellation handling rules

4.

Enable and Test

Create a test job in Hykmah and confirm it appears in Google Calendar within 30 seconds. Send a test customer invite and verify the invite arrives with correct details. Enable the integration for all events.

With Integration

Operon job dispatches create Google Calendar events automatically
Customers receive Google Calendar invites with full job details on booking
Reschedules and cancellations update the calendar event automatically
One calendar view combines Hykmah jobs with the rest of the team's schedule
Appointment details in customer's calendar with address and contact information

Without Integration

Jobs dispatched in Operon manually added to technician Google Calendars
Customers sent appointment confirmation emails with no calendar event
Schedule changes updated manually in both Hykmah and Google Calendar
Team checks two systems — Hykmah for jobs, Google Calendar for schedule
No-shows from customers forgetting appointment details

Google account required. Google Calendar is free with a Google account. Google Workspace from $8.40 AUD/user/month.

View Google Workspace pricing

Which Hykmah products sync to Google Calendar?

Operon field service jobs sync to technician calendars. Eventora bookings and appointments sync with customer invites. Membrify appointment bookings sync for membership services. Wirkolic project milestones and client meetings sync to agency team calendars.

Can each technician have their own Google Calendar sync?

Yes. For multi-user setups, each technician or staff member connects their own Google account in Hykmah Settings. Events for that staff member's jobs appear on their personal calendar only — not shared with the whole team.

Do customers need a Google account to receive calendar invites?

No. Google Calendar invites are sent to any email address. Recipients with a Google account can add the event to their Google Calendar. Recipients without a Google account receive an .ics file they can import into any calendar app.

Does rescheduling a job in Hykmah update the calendar event?

Yes. Any schedule change in Hykmah — new time, new date, cancellation — updates the corresponding Google Calendar event automatically and sends the attendee (staff member or customer) an update notification.

Can I include Google Meet links in calendar events?

Yes. Enable Google Meet link generation in the integration settings. A unique Google Meet link is added to the calendar event automatically — useful for remote consultations, client meetings, or virtual appointments.

Is there a cost for the Google Calendar integration?

No. Google Calendar integration is included in Hykmah Professional ($50/month AUD), Premium and Enterprise at no additional cost.

Jobs not appearing in Google Calendar

OAuth token expired, wrong calendar selected, or staff member's Google account not connected.

Fix: Check integration status at Settings → Integrations → Google Calendar. Re-authorise if the token has expired. Verify the correct Google Calendar is selected as the target. For multi-user setups, confirm the relevant staff member has connected their own Google account.

Customer calendar invites not being received

Customer email address not populated on the Hykmah booking, or customer invite option not enabled in sync settings.

Fix: Verify the customer record has a valid email address in Hykmah. Check that customer invite sending is enabled at Settings → Integrations → Google Calendar → Customer Invites.

Duplicate calendar events appearing

Integration enabled on both a shared team calendar and individual user calendars simultaneously, creating two events per job.

Fix: Choose either shared team calendar sync or individual user calendar sync — not both. Disable the duplicate calendar target at Settings → Integrations → Google Calendar → Target Calendars.

Reschedules not updating the calendar event

Calendar event created before bi-directional sync was enabled, or OAuth permissions don't include event editing.

Fix: Verify OAuth permissions include calendar write access (not read-only). Re-authorise if the connection was made with read-only scope. Events created before the integration was connected may need to be deleted and recreated.

Google Drive

Document storage for job reports, contracts, and site photos.

View Google Drive

Google Analytics

Conversion tracking and web analytics for Hykmah-driven traffic.

View Google Analytics

Microsoft Teams

Team notifications from Hykmah operations for Microsoft 365 users.

View Microsoft Teams

Twilio

SMS appointment reminders to complement Google Calendar invites.

View Twilio

Ready to Sync Hykmah Jobs to Google Calendar?

Connect Hykmah to Google Calendar and give your team and customers a unified scheduling experience automatically. Jobs, appointments, and milestones in the calendar your team already uses. Setup in 5 minutes.

Get Started Free Book My Demo

✓ Jobs and appointments in Google Calendar — no manual entry

✓ Australian support — Mon–Fri 9am–5pm AEST

✓ $50/month AUD — Google Calendar integration included, no per-event fees

✓ 5-minute setup — connect via Google OAuth2

✓ No lock-in contracts — cancel anytime

Google Calendar Integration

How to Connect Google Calendar to Hykmah

How Businesses Use Hykmah + Google Calendar

Field technicians seeing all work in one calendar

Professional booking experience with Calendar invites

Agency project deadlines visible in daily calendar view

One Calendar for Operations and Everything Else

Technicians Work From One Calendar

Professional Customer Experience

Multi-User Calendar Sync

Optional Google Meet Links

What Syncs Between Hykmah and Google Calendar

Jobs & Appointments

Customer Invites

Job Details & Notes

Status Changes

Cancellations

Google Meet Links

How the Integration Works

Job or Appointment Created in Hykmah

Google Calendar Event Created Automatically

Changes Stay in Sync

Technical Architecture:

Sync Frequency:

Security & Compliance:

System Requirements:

Connect Google Calendar to Hykmah in Under 5 Minutes

Connect Your Google Account

Select Target Calendars

Configure Sync Rules

Enable and Test